- Program Name: Hospitality Services
- Code: H101
- Credential: Ontario College Certificate
- Method of Study: Full-time
- Duration: 1 year (2 semesters)
- Centre:
- School: Hospitality & Tourism Management
- Location: St. James Campus
- Starting Months: January, September
- Domestic Tuition: $4,378.00 * †
- International Tuition: $18,031.00 ** †
Program Availability
Semester | Domestic | International |
---|---|---|
Fall 2023 | Open | Open |
Winter 2024 | Open | Opens Apr 3, 2023 |
Spring 2024 | Not Available | Not Available |
Overview
Program Overview
This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism. This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in our School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering, and tourism companies.
Full Description
This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism. This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in our School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering and tourism companies.
Successful completion of the Hospitality Services program prepares students academically for entry into the following School of Hospitality and Tourism Diploma Programs:
Program Learning Outcomes
- Provide hospitality service in a professional manner in order to increase customer satisfaction.
- Identify and describe the various sectors of the Canadian tourism industry.
- Use basic mathematic and monetary calculations to assist with the daily functions of a hospitality operation.
- Assist in the marketing and sales of small- and medium-size hospitality operations.
- Identify and comply with health and safety regulations, legislation and procedures related to the hospitality industry.
- Plan and implement personal and professional development strategies related to the hospitality industry.
- Use current technologies, systems and computer applications to support the daily functions of a hospitality operation.
- Perform as an entry-level accommodation operations team member in both front and back of the house positions.
- Perform as an entry-level food and beverage team member in both front and back of the house positions.
Note: Successful completion of this program is not a guarantee of admission to any other program, nor is it a requirement of any other program.
Courses
Required Courses
SEMESTER 1
Code | Course name |
---|---|
HOST1085 | Principles of Hospitality and Tourism Management |
HOST1171 | Global Accommodation Industry |
HOST1172 | Introduction to Wines and Beverages |
HOST1070 | Introduction to Catering |
HOST1146 | Leading, Following and Speaking with Confidence |
COMM1007 | College English** |
MATH1102 | Mathematics for Hospitality** |
HOST1068 | Smart Serve (online certificate) |
HOSF1145 | Sanitation (online certificate) |
HOSF1146 | Emergency First Aid/Heartsaver CPR (weekend course) |
SEMESTER 2
Code | Course name |
---|---|
HOST1174 | Remarkable Restaurant Service – An Introduction to the Industry |
HOST1043 | Special Events Planning and Delivery |
HOST1173 | Hospitality Marketing and Social Media |
HOST1160 | Career Preparation |
HOST1175 | Global Tourism Geography* |
HRM1015 | Human Resources Management* |
LAW1017 | Introduction to Hospitality Law* |
ACCT1048 | Hospitality Accounting* |
GSCI1035 | Science of Sustainability |
*seven-week courses
** Based on the results of your placement test, you may be required to take COMM 1000 Introduction to College Communication before progressing to COMM 1007. COMM 1000 does not count as a course required for graduation and you will be charged for this extra course. Please visit Assessment Centre for more information.
Career & Postgraduate Study Opportunities
Tuition and Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2022. Fees are subject to change for programs starting in Fall 2023 and at later dates.
** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2023. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice.
† Additional Costs
Textbooks, manuals, uniforms, tools – $750 (fees are subject to change).
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Disclaimer: The information contained in this website is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.
How to Qualify and Apply
Admission Requirements
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
** Mature student status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit our transfer guide for more information.