Hospitality Services Program H101

Program Availability

Semester Domestic International
Fall 2023
Open
Open
Winter 2024
Open
Opens Apr 3, 2023
Spring 2024
Not Available
Not Available

Overview

Program Overview

This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism. This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in our School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering, and tourism companies.

Full Description

This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism. This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in our School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering and tourism companies.

Successful completion of the Hospitality Services program prepares students academically for entry into the following School of Hospitality and Tourism Diploma Programs:

Program Learning Outcomes

The graduate demonstrated the ability to:
  1. Provide hospitality service in a professional manner in order to increase customer satisfaction.
  2. Identify and describe the various sectors of the Canadian tourism industry.
  3. Use basic mathematic and monetary calculations to assist with the daily functions of a hospitality operation.
  4. Assist in the marketing and sales of small- and medium-size hospitality operations.
  5. Identify and comply with health and safety regulations, legislation and procedures related to the hospitality industry.
  6. Plan and implement personal and professional development strategies related to the hospitality industry.
  7. Use current technologies, systems and computer applications to support the daily functions of a hospitality operation.
  8. Perform as an entry-level accommodation operations team member in both front and back of the house positions.
  9. Perform as an entry-level food and beverage team member in both front and back of the house positions.

Note: Successful completion of this program is not a guarantee of admission to any other program, nor is it a requirement of any other program.

Courses

Required Courses

SEMESTER 1

CodeCourse name
HOST1085Principles of Hospitality and Tourism Management
HOST1171Global Accommodation Industry
HOST1172Introduction to Wines and Beverages
HOST1070Introduction to Catering
HOST1146Leading, Following and Speaking with Confidence
COMM1007College English**
MATH1102Mathematics for Hospitality**
HOST1068Smart Serve (online certificate)
HOSF1145Sanitation (online certificate)
HOSF1146Emergency First Aid/Heartsaver CPR (weekend course)

SEMESTER 2

CodeCourse name
HOST1174Remarkable Restaurant Service – An Introduction to the Industry
HOST1043Special Events Planning and Delivery
HOST1173Hospitality Marketing and Social Media
HOST1160Career Preparation
HOST1175Global Tourism Geography*
HRM1015Human Resources Management*
LAW1017Introduction to Hospitality Law*
ACCT1048Hospitality Accounting*
GSCI1035Science of Sustainability

*seven-week courses

** Based on the results of your placement test, you may be required to take COMM 1000 Introduction to College Communication before progressing to COMM 1007. COMM 1000 does not count as a course required for graduation and you will be charged for this extra course. Please visit Assessment Centre for more information.

Career & Postgraduate Study Opportunities

Career Options

With the completion of this certificate, you qualify to move into a number of diploma programs (noted below) with the School of Hospitality and Tourism Management, providing admission requirements are met and space is available. You may also apply for elective credit and exemptions for courses in those programs.

Tuition and Fees

Domestic Tuition

$4,378.00 * †

International Tuition

$18,031.00 ** †

Additional Costs

* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2022. Fees are subject to change for programs starting in Fall 2023 and at later dates.

** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2023. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice.

† Additional Costs

Textbooks, manuals, uniforms, tools – $750 (fees are subject to change).

International Students

Visit the International Fees and Related Costs page for more information. 

Financial Assistance

This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.

Disclaimer: The information contained in this website is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.

How to Qualify and Apply

Admission Requirements

  • Ontario Secondary School Diploma or equivalent**
  • Grade 12 English (C or U)

** Mature student status (19 years of age or older and no OSSD)

Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.

Course Exemptions

College or university credits may qualify you for course exemptions. Please visit our transfer guide for more information.

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    University

    George Brown College

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    Country

    Canada

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    Program Discipline

    Tourism/Hospitality

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    Duration

    1 year (2 semesters)

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    Tuition fee

    CAD 18031.00 / Per Year

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    Cost of Living

    CAD 10000

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    Average processing time

    1 month

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    Program Category

    Undergraduate Program

IELTs Requirements:
  • Total score

    6.5

  • Writing band score

    6.5 (min)

  • Listening band score

    6.0 (min)

  • Reading band score

    6.0 (min)

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